BALAVIC® Shipping Policy
Last updated: August 23, 2026
This Shipping Policy applies to physical products purchased directly through https://balavic.com.
Where We Ship
BALAVIC® currently ships only to valid street addresses within the contiguous United States.
We do not currently ship to:
Alaska or Hawaii;
U.S. territories;
International destinations;
P.O. Boxes; or
APO, FPO, or DPO addresses.
Shipping Cost and Method
We provide free standard shipping on physical products purchased through balavic.com.
Standard shipping is currently the only shipping option available. We do not offer expedited or priority shipping at this time.
Order Processing
Orders are generally processed within 1–2 business days after payment is confirmed.
Business days are Monday through Friday, excluding federal holidays. Orders placed on weekends or holidays will generally begin processing on the next business day.
Processing may take longer during holidays, promotions, periods of unusually high order volume, severe weather, or other circumstances outside our reasonable control.
Estimated Delivery Time
After an order has been processed and shipped, standard delivery generally takes approximately 3–5 business days.
Delivery times are estimates and are not guaranteed. Carrier delays, severe weather, incorrect addresses, delivery restrictions, and other circumstances outside our control may affect delivery.
The estimated delivery period begins when the carrier receives the shipment, not when the order is placed.
Order Tracking
When tracking information is available, it will be sent to the email address provided with your order after the shipment has been prepared or accepted by the carrier.
Tracking information may take additional time to become active on the carrier’s website.
Shipping Addresses
You are responsible for providing a complete and accurate shipping address when placing your order.
If you discover an error in your shipping address, contact us as soon as possible at [email protected]. We cannot guarantee that an address can be changed after an order has entered processing or has shipped.
BALAVIC is not responsible for delivery delays or failed deliveries caused by an incorrect or incomplete address supplied by the customer. Additional shipping charges may apply if an order must be resent because of an address error or an undeliverable location.
Delayed, Lost, or Damaged Shipments
If your tracking information shows an unusual delay, or if your order appears to be lost or arrives damaged, contact us at [email protected]. Please include your name, order number, and any relevant photographs or tracking information.
We will review the situation and, when appropriate, work with the shipping carrier to help locate the shipment or determine a suitable resolution.
If tracking shows that a package was delivered but you cannot locate it, please check around the delivery location, ask other members of your household, and contact the carrier. You may also contact us for assistance.
Purchases Made Through Other Sellers
This policy applies only to purchases made directly through balavic.com.
Products purchased through Amazon or another marketplace, retailer, or third-party seller are subject to the shipping policies and delivery options provided by that seller.
Contact Us
Questions about shipping or delivery may be directed to:
BLANKLIVING LLC, doing business as BALAVIC®
83733 547th Avenue
Madison, NE 68748
United States
Phone: +1 402-910-8984
Email: [email protected]
Website: https://balavic.com
Creating beautiful memories,
One game at a time...
Questions about your BALAVIC set, order, or replacement parts?
Email: [email protected]
We typically respond within 1-2 business days.
Copyright© 2026 BALAVIC®, a Brand of BLANKLIVING LLC - All Rights Reserved.
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