BALAVIC® Privacy Policy
Last updated: August 23, 2026
BLANKLIVING LLC, doing business as BALAVIC® ("BALAVIC," "we," "us," or "our"), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit https://balavic.com, purchase our products, access digital resources, communicate with us, or otherwise use our services (collectively, the "Services").
By using the Services, you acknowledge the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Services.
1. Personal Information We Collect
Depending on how you interact with us, we may collect the following categories of personal information:
Contact information, such as your name, email address, telephone number, billing address, shipping address, and other information you provide.
Order and transaction information, such as products purchased, order status, delivery details, refunds, discounts, and customer-service history.
Payment information. Payments are processed by third-party payment processors. We may receive limited payment and transaction details, such as payment status, card type, and the last four digits of a payment card, but we do not intend to store complete payment-card numbers.
Account information, if you create or are provided an account, such as login credentials, account preferences, and saved information.
Communications, including messages, emails, reviews, survey responses, support requests, and other information you choose to send us.
Device and technical information, such as IP address, browser type, device type, operating system, cookie identifiers, and approximate location derived from your IP address.
Usage information, such as pages viewed, links clicked, referring pages, interactions with advertisements, and how you use our website and digital resources.
Marketing preferences, such as email or text-message subscriptions and your choices regarding cookies or targeted advertising.
2. How We Collect Personal Information
We may collect personal information:
Directly from you, including when you place an order, complete a form, subscribe to communications, download a resource, contact us, or participate in a promotion.
Automatically, through cookies, pixels, tags, logs, and similar technologies when you use our website or interact with our marketing.
From service providers, including website, customer-relationship management, checkout, payment, email, analytics, advertising, shipping, and fulfillment providers.
From third parties, including social-media platforms, advertising partners, and other services you choose to use in connection with BALAVIC.
3. Cookies and Similar Technologies
We and our service providers may use cookies, pixels, and similar technologies to:
Operate and secure the website;
Remember preferences and cart activity;
Understand website traffic and performance;
Measure advertising effectiveness; and
Provide or measure personalized and targeted advertising where permitted.
You can control cookies through your browser settings and, where available, our website's cookie-preference tools. Blocking certain cookies may affect website functionality.
We do not sell personal information for money. However, some disclosures involving advertising or analytics technologies may be considered a "sale," "sharing," or use for "targeted advertising" under certain privacy laws. Where applicable, you may request to opt out as described in Section 12.
Where required by applicable law and technically supported, we will treat a recognized universal opt-out preference signal, such as Global Privacy Control, as an opt-out request for the browser or device transmitting the signal.
4. How We Use Personal Information
We may use personal information to:
Provide, operate, maintain, and improve the Services;
Process payments, fulfill orders, arrange shipping, and provide digital resources;
Communicate about orders, accounts, downloads, support requests, and policy updates;
Personalize your experience and remember your preferences;
Send marketing communications when permitted and manage your communication choices;
Measure and improve our website, products, marketing, and advertising;
Prevent fraud, abuse, security incidents, and other harmful activity;
Enforce our terms and protect our rights, customers, and business; and
Comply with legal, tax, accounting, and regulatory obligations.
5. How We Disclose Personal Information
We may disclose personal information to the following categories of recipients when reasonably necessary:
Website, CRM, checkout, and automation providers that help operate the BALAVIC website, customer records, forms, order flows, and communications;
Payment processors that securely process transactions;
Email and messaging providers that deliver transactional or marketing communications;
Shipping and fulfillment providers that prepare and deliver orders;
Analytics and advertising providers that help us understand performance and reach potential customers;
Professional advisers, such as accountants, insurers, attorneys, and consultants;
Government authorities or other parties when required by law or reasonably necessary to protect rights, safety, security, or prevent fraud; and
A successor or transaction party in connection with a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or part of our business or assets.
Service providers are permitted to use personal information only as needed to provide services to us or as otherwise allowed by law and their agreements with us.
6. Advertising, Analytics, and Social Media
We may use analytics and advertising tools to measure website activity, understand the effectiveness of campaigns, and show BALAVIC advertisements on third-party websites and social-media platforms. These providers may collect device identifiers, IP addresses, browsing activity, and interactions with our website or advertisements.
Your use of third-party platforms is also governed by those platforms' privacy policies and settings. You can adjust advertising preferences through the applicable platform and through the choices described in this Privacy Policy.
7. Email and Text Communications
If you receive marketing emails from BALAVIC, you may unsubscribe by replying to the email with UNSUBSCRIBE or by using the unsubscribe link included in the email, when available. We may still send non-promotional communications necessary to complete a transaction, deliver a requested resource, provide order or account information, or respond to you.
If you consent to receive text messages, message and data rates may apply, and message frequency may vary. You may opt out of marketing text messages at any time by replying STOP. You may reply HELP for assistance or contact us at [email protected].
We do not sell or share mobile telephone numbers or text-message consent records with third parties for their own unrelated marketing. We may disclose this information to service providers that help us deliver and support our messaging program.
8. Third-Party Websites and Services
Our Services may contain links to third-party websites or services. We are not responsible for the privacy, security, accuracy, or practices of those third parties. Review their policies before providing personal information.
9. Children's Privacy
The BALAVIC website is a general-audience commercial website intended for adults purchasing products for families and gatherings. It is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.
If you believe a child under 13 has provided personal information to us, please contact us so we can investigate and, when appropriate, delete it. Parents or guardians may also contact us regarding personal information associated with a minor where applicable law provides additional rights.
10. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
You are responsible for protecting any account credentials and for notifying us if you suspect unauthorized use of your account or information.
11. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide Services, fulfill orders, maintain business and tax records, resolve disputes, enforce agreements, prevent fraud, and comply with legal obligations.
Retention periods vary depending on the type of information, the nature of our relationship, legal requirements, and whether the information is needed to protect our rights or the rights of others.
12. Your Privacy Rights and Choices
Depending on where you live, you may have some or all of the following rights:
Request access to or a copy of your personal information;
Request correction of inaccurate personal information;
Request deletion of personal information;
Request a portable copy of certain information;
Opt out of certain sales, sharing, profiling, or targeted advertising;
Withdraw consent where processing is based on consent; and
Appeal a decision regarding a privacy request, where applicable.
To submit a privacy request or appeal, email [email protected] with the subject line Privacy Request. Please describe your request and the state or country where you reside.
We may need to verify your identity before completing a request. An authorized agent may submit a request on your behalf where permitted by law, but we may require proof of authorization and identity verification. We will not unlawfully discriminate against you for exercising privacy rights.
These rights are not absolute. We may deny or limit a request when an exception applies, including when information must be retained to complete a transaction, meet legal obligations, detect fraud, protect security, or establish or defend legal claims.
13. International Data Transfers
BALAVIC is based in the United States. If you access the Services from outside the United States, your information may be processed in the United States or other countries where we or our service providers operate. Those countries may have different privacy laws than your country of residence.
Where required, we use lawful mechanisms designed to protect personal information transferred across borders.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our Services, technology, business practices, or legal obligations. We will post the revised policy on this page and update the "Last updated" date. If required by law, we will provide additional notice.
15. Contact Us
Questions, privacy requests, or complaints may be directed to:
BLANKLIVING LLC, doing business as BALAVIC®
83733 547th Avenue
Madison, NE 68748
United States
Phone: +1 402-910-8984
Email: [email protected]
Website: https://balavic.com
For our website terms, see https://balavic.com/terms-of-service.
Creating beautiful memories,
One game at a time...
Questions about your BALAVIC set, order, or replacement parts?
Email: [email protected]
We typically respond within 1-2 business days.
Copyright© 2026 BALAVIC®, a Brand of BLANKLIVING LLC - All Rights Reserved.
Facebook
Instagram
Pinterest